Digital Adoption Platform Services
Digital Adoption Platforms (DAPs) are powerful enablers of change. At Novitas, we elevate their impact by embedding them within a strategic framework that drives adoption, empowers users, and accelerates business results.
Empower Users with Real-Time, Guided Digital Experiences
We go beyond basic content creation to deliver a DAP strategy that complements your training and change initiatives. Our focus is on solving adoption challenges.
Our DAP services cover the full adoption lifecycle, from strategy and design to content creation, analytics, and continuous improvement. We partner with leading platforms such as WalkMe and SAP Enable Now to deliver seamless, in-application learning experiences that reduce digital friction and maximise ROI.
Digital Adoption Platforms We Enable
We work with globally recognised platforms including Whatfix, WalkMe, and Userlane, supporting enterprise teams across Ireland and internationally. Our platform-agnostic approach ensures your DAP strategy is driven by business needs, user journeys, and measurable outcomes, not vendor bias.
DAP Offerings
Change Management First
We tackle the root causes of adoption failure, focusing on your specific user challenges, not just filling a platform with generic content.
Leading Partner Ecosystem
We've done the heavy lifting. We maintain strategic partnerships with the market's leading DAP providers to ensure you get the best fit for your organisation.
Training
Enablement
A DAP doesn't replace effective training; it makes it stick. We design your DAP deployment to be the crucial reinforcement layer that cements learning.
Expert Project Management
Our focus is on the selection strategy and the structured activity required to implement a DAP effectively, ensuring a seamless, on-time launch.
Results Focused
From initial strategy to ongoing optimisation, our service is results-oriented. We offer managed service support to ensure sustained adoption and continuous ROI.
DAP Strategy & Roadmapping
A successful Digital Adoption Platform starts with clarity. We work with your stakeholders to define objectives, prioritise use cases, and align DAP deployment with measurable business outcomes.
Our Services include:
Platform-agnostic digital adoption consulting
Adoption readiness assessments
In-app guidance and microlearning support
Behaviour-based journey refinement strategies
Ongoing managed services for sustained adoption
Why Partner with Novitas?
We deliver structured SAP training and adoption services that support organisations at every stage of their SAP implementation journey.
25+Years of SAP Expertise
Decades of experience delivering SAP training and adoption across industries.
Proven Global Success
Delivered 40+ SAP implementations for global & Fortune 500 companies.
Certified SAP Specialists
Certified SAP trainers and digital adoption specialists with system expertise.
Integrated Ecosystem
A framework for eLearning, Enable Now, WalkMe, and change assurance.
FAQ
Find answers to frequently asked questions about our services, delivery approach, and global capabilities.