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WalkMe Services

Novitas delivers structured WalkMe services that turn your digital adoption investment into measurable user performance, system efficiency, and sustained adoption.

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WalkMe Services & Ongoing Support

WalkMe is one of the world’s leading digital adoption platforms, helping organisations guide users through complex systems, reduce support demand, and improve operational performance. If you’ve already invested in WalkMe licences, the next challenge is ensuring the platform delivers measurable value.

Novitas supports organisations after implementation with structured WalkMe services, from content creation to analytics, optimisation, and DAP-as-a-Service across Ireland, the UK, and beyond.

Get More from Your WalkMe Investment

Many organisations invest in WalkMe but struggle to scale adoption across teams and systems. We help you turn your platform into a structured, high-impact digital adoption solution that drives measurable results.

We help you:

Deploy WalkMe in a structured and scalable way

Build meaningful, role-based guidance content

Improve task completion and user confidence

Drive adoption across SAP and non-SAP systems

Translate licences into measurable business value

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Comprehensive WalkMe Services

Novitas provides end-to-end WalkMe services that combine strategy, content expertise, migration support, and ongoing optimisation to ensure your digital adoption platform delivers measurable business value.

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WalkMe Content Creation

Our certified WalkMe Builders and DAP consultants design and build structured, role-based guidance that reflects your real processes. From Smart Walk-Thrus and SmartTips to onboarding journeys and contextual prompts, we create content your people will actually use.

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Enable Now to WalkMe Migration

If you are transitioning from SAP Enable Now, we provide a structured migration approach that protects your existing investment. We audit, rationalise, and rebuild content into modern WalkMe experiences aligned to current process flows and user needs.

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DAP-as-a-Service

For organisations requiring ongoing support, we provide structured WalkMe optimisation and governance to sustain long-term value. From content updates & release support to analytics reviews, performance insights, and roadmap planning, we act as your extended digital adoption team.

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Strategy & Deployment Planning

We define how WalkMe will support your wider transformation objectives before any content is built. From use case prioritisation and KPI definition to governance and role-based rollout planning, we ensure your platform is deployed with structure and measurable impact.

Why Partner with Novitas?

We deliver structured SAP training and adoption services that support organisations at every stage of their SAP implementation journey.

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Enterprise System Expertise

Deep experience across SAP and complex enterprise environments.

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Certified WalkMe & DAP Specialists

In-house certified WalkMe Builders and digital adoption practitioners.

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Change & Learning Expertise

Training specialists who understand how people adopt new systems.

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Transformation Experience

A strong track record supporting large-scale system implementations.

Ready to Get More from WalkMe? Let's Talk.

Whether you’re starting your WalkMe journey or need support maximising your investment, we’re here to help.

Contact us

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