Learn. Adapt. Succeed.
DAP Services
Is your digital transformation truly sticking? A Digital Adoption Platform (DAP) is a powerful tool, but without the right strategy, it's just another piece of software.
At Novitas, we don't just implement a DAP; we integrate it into a complete enablement strategy that drives measurable change and ensures your people adopt new technology.
Empower Users with Real-Time, Guided Digital Experiences
We go beyond basic content creation to deliver a DAP strategy that complements your training and change initiatives. Our focus is on solving adoption challenges.
Our DAP services cover the full adoption lifecycle, from strategy and design to content creation, analytics, and continuous improvement. We partner with leading platforms such as WalkMe® and SAP Enable Now® to deliver seamless, in-application learning experiences that reduce digital friction and maximise ROI.
DAP Offerings
Change Management First
We tackle the root causes of adoption failure, focusing on your specific user challenges, not just filling a platform with generic content.
Leading Partner Ecosystem
We tackle the root causes of adoption failure, focusing on your specific user challenges, not just filling a platform with generic content.
Training Enablement
A DAP doesn't replace effective training; it makes it stick. We design your DAP deployment to be the crucial reinforcement layer that cements learning and confidence.
Expert Project Management
Our focus is on the selection strategy and the structured activity required to implement a DAP effectively, ensuring a seamless, on-time launch.
Results Focused
From initial strategy to ongoing optimisation, our service is results-oriented. We offer managed service support to ensure sustained adoption and continuous ROI.
Digital Adoption Platforms We Enable
Novitas delivers DAP enablement across leading digital adoption platforms, helping organisations select, implement, and optimise the right solution for their environment.
We work with globally recognised platforms including Whatfix, WalkMe, and Userlane, supporting enterprise teams across Ireland and internationally. Our platform-agnostic approach ensures your DAP strategy is driven by business needs, user journeys, and measurable outcomes, not vendor bias.
DAP Services
DAP Strategy & Design
Every successful DAP implementation begins with a strong strategy. We work with your teams to analyse user journeys, uncover friction points, and design tailored experiences that align with your business goals and KPIs.
What We Deliver:
Content Development & Building
Great user experiences are built through engaging, intuitive content. Our development team creates in-application guidance that supports users in real time — from Smart Walk-Thrus and SmartTips to simulations and contextual learning that help employees perform tasks confidently.
Our Approach Includes:
Onboarding & Adoption Programmes
Drive faster onboarding and long-term adoption through structured, data-informed learning programmes. We help teams develop confidence with new tools and processes from day one, combining in-app guidance, microlearning, and continuous performance support to ensure sustained success.
Our Services include:
Migration & Transition Services
Transition from SAP Enable Now® to WalkMe® without disruption or data loss. Our migration experts ensure all existing content is preserved, optimised, and enhanced to fit the new platform, maintaining the familiarity your users rely on while improving overall performance and usability.
Our Expertise Covers:
Why Partner with Novitas?
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Full-Cycle Learning Partner
From planning to post-launch optimisation, we deliver end-to-end DAP success.
Platform-Agnostic Expertise
Certified specialists in WalkMe®, SAP Enable Now®, and other enterprise DAPs.
Proven Learning Methodology
Two decades of experience integrating people, process, and technology learning.
Business Outcome Focused
Every engagement is aligned to measurable adoption and performance KPIs.
Change Assurance Integration
Our approach blends training excellence with organisational change expertise.
